One evening, after a particularly onerous interaction at the drive-thru
loudspeaker, I decided to develop a new ordering-code. I think car-based
order-taking would be easier if I could just type my order in at a keyboard.
Most orders at McDonald's can be distilled into a five-character code.
The first character identifies the customer's sandwich (or salad) choice, from A to Z. The second character, a number identifies the customer's choice for fries or hash browns. Drink is identified with two characters, indicating size and type. Finally, a dessert choice is identified with a number.
For example, A Chicken McGrill Sandwich, with a large order of fries, a
large Dr. Pepper, and an apple pie could be known as I4dg2.
I usually enjoy the face-to-face customer interaction at cafes, restaurants and shops, but I have developed a distaste for two-way transmitted audio communication at fast-food restaurants.
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January 24th, 2004.